Privacy Policy

Last updated: January 4, 2026

This Privacy Policy explains how Marinesia (“we”, “us”, or “our”) collects, uses, and protects your information when you use our website, dashboard, and API services (collectively, the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information you provide directly and information that is automatically collected when you use the Service, including:

• Name and email address
• Account credentials
• Billing and subscription information
• Communications with us (support emails, messages)
• IP address
• Device and browser information
• Usage data (API requests, timestamps, endpoints accessed)
• Log and diagnostic data

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the Service
• Manage accounts and subscriptions
• Process payments
• Monitor and prevent abuse or unauthorized access
• Improve performance, reliability, and features
• Communicate important updates or service-related notices

3. API & Usage Data

• API usage data is collected to enforce rate limits, prevent abuse, and maintain system stability.
• We do not sell API usage data to third parties.
• Aggregated and anonymized data may be used for analytics and service improvement.

4. Cookies & Tracking

We may use cookies or similar technologies to:

• Maintain user sessions
• Improve user experience
• Analyze usage patterns

5. Data Sharing

We do not sell your personal data.

We may share information only in the following cases:

• With trusted service providers (e.g., payment processors, infrastructure providers)
• When required by law or legal process
• To protect the rights, security, or integrity of marinesia.com and its users

6. Data Retention

• We retain personal data only as long as necessary to provide the Service or comply with legal obligations.
• API logs and usage records may be retained for security, auditing, and performance purposes.

7. Data Security

We take reasonable technical and organizational measures to protect your data, including:

• Access controls
• Secure infrastructure
• Monitoring and logging

However, no system is completely secure, and we cannot guarantee absolute security.

8. International Users

If you access the Service from outside Indonesia, you acknowledge that your information may be processed and stored in jurisdictions where our infrastructure or service providers are located.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction or deletion
• Request restriction of processing

You may contact us to exercise these rights.

10. Third-Party Services

The Service may contain links or integrations with third-party services. We are not responsible for the privacy practices of those third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page. Continued use of the Service constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at [email protected]